Refund Policy

At Almaaz Fabrics, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange policy within 7 days of receiving your item.

Conditions for Returns and Exchanges

To be eligible for a return or exchange, the following conditions must be met:

• The item must be returned within 7 days of delivery.
• It must be unused, unworn, and in its original packaging, with all tags intact.
• Items that are damaged, altered, or not in their original condition may not qualify for a refund or exchange.

How to Initiate a Return or Exchange

1. Contact Us: Reach out to our customer support team at mirhaarts@gmail.com or +923263092000 within 7 days of receiving your order.
2. Provide Order Details: Share your order number and reason for return or exchange.
3. Send the Item: Once approved, we will provide return instructions. The customer is responsible for return shipping costs unless the item received was defective or incorrect.
4. Processing Time: Once we receive the item, we will inspect it and process your exchange or refund within 1-3 business days.

Refund Policy

• Refunds will be credited to the original payment method used for the purchase.
• It may take 1-3 business days for the refund to reflect in your account.
• Shipping charges are non-refundable.

Items Not Eligible for Return

Some items cannot be returned or exchanged, including:

• Customized or personalized products.
• Items marked as final sale.
• Products not in their original condition.

For further assistance regarding our refund policy, feel free to contact us at mirhaarts@gmail.com or +923263092000. We are happy to help!